Love is what it takes, to unconditionally respond to crying and complaint, so that you help dissolving it, which is, as you know, what love does to all bad things. Unconditional LOVE dissolves all bad things.
In this unconditional LOVE way, you are helping relief to grow, in the process of dealing with any (microscopic to major) suffering.
Judging of any type, harms the problem further, and more often than not, it is rather producing a sense of devaluing the feelings of the suffering one, ~ their intelligence, experiences and the whole of the fact that he or she is suffering to begin with.
Judging them or shutting them off, and for example telling them
,,You are complaining all the time”
or
,,Stop complaining”
or
,,Complaining is a waste …”
is rather much the same as poisoning them with the wrong medicine.
And while many of us believe, that complaining brings us more of the same, this is only true when you have no reason to complain at all, as for example the overly spoiled one, who never had to learn or suffer any lessons, for example for some of their own mistakes, who is used to having their way, and getting all they want, for whom nothing is enough. …just to cut it out “in paper/feed you info. with a spoon!” ~ exaggeration promotes understanding. That is a danish saying.
Everything within reason is good. …is also a saying from somewhere, and most old sayings have very good reason.

Even in any cleaning process, first you have to be able to see the dirt to be able to effectively clean it.
Everything has its process.
The modern world has become very intollerant of real/deep feelings ~ sensitivity, which is creating the dishonesty to each other and to the self, of course plainly resulting in not listening to the deeper feelings, which makes matters worse. While worst of it all is, that feelings are the connection to your intuition. Shutting of your sensitivity, instead of nourishing it, while nourishing it will obviously make the world a wiser place.
Taking sensitivity for weakness is a megalithic mistake, in the long run and in the bigger picture.
Highly sensitive people are precious for this world. Not only is their empathy agile, but it grows vast and wide very easy and very fast, which we need for a wiser friendlier world, to solve everything without leaving important details out all the time, so that the same problems keep returning ~ which as well is making us waste so much time with going over the same simar sad/bad stuff.
Stupidity wanders esily with selfconfidance, while not understanding much. This is useful in the sense that it helps to keep spirits up.
Everything has a good purpose, even the simpler beeings (even those who may seem so dumb) as they remind us of the lighter moods. But forcing the highly sensitive to feel less, is destructive to the whole, it is a silent war on humanity itself. ~producing ignorance, more stupidity and more fear of truth.
While all at the same time, hello!?, if we are beings of love, then we have nothing~no bad sad vibes to fear, so deal with it respectfully, do not supress it nor push it away. Grow with it, when that is what it is for. Go with the flow, including letting the sad things show, even if just mostly because you know, that at the end, love will concur anything and everything anyway.
Never be afraid of feeling sadness of any kind, weather yours or someone elses. Most of all never fear to feel with someone. Do not commit that crime against your own species. We must stand together respectully in love, through the good as well as bad.
Fear is truly best described and explained and described in this way, that it is False Evidence Appearing Real [F.E.A.R].
The more hardship we face, the more we grow, and thereby the greater our lives and the world become.
Anything else is fearful ~ ill egos.